Privacy Statement
brandguide.com is a registered tradename of Brandguide B.V., KvK 77339177, and all rights and obligations associated with this tradename are held by Brandguide B.V.
Contact information Brandguide B.V.
Which personal data do we process?
Brandguide B.V. processes your personal data resulting from your use of our services and/or because you provide them to us yourself.
Below you will find an overview of the personal data we process:
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and/or over the telephone.
For what purpose and on what basis do we process personal data?
Brandguide B.V. processes your personal data for the following purposes:
Performance of contract:
- Processing payments.
- Enabling you to create an account.
- Contacting you by telephone or email if necessary in order to carry out our services.
- Informing you about changes to our services and products.
Legal obligation:
- Brandguide B.V. also processes personal data where required by law, such as administrative data for our tax returns.
How long do we retain personal data?
Brandguide B.V. does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data were collected. We apply the following retention periods:
Account data:
- Upon termination or cancellation of an account, all associated personal data will be deleted within 30 days.
Financial and tax records:
- Administrative data required by Dutch tax law (such as invoices and payment history) are retained for 7 years to comply with statutory legal obligations.
How can you view, modify or delete data?
You have the right to view and access, correct or request the deletion of your personal data. In addition, you have the right to withdraw any consent you have given for data processing, object to the processing of your personal data by Brandguide B.V. and exercise your right to data portability. This means you can submit a request for us to send the personal data we hold about you in a structured, commonly used computer file to you or to another organisation specified by you.
To submit a request for viewing, access, correction, deletion, data portability, or to withdraw your consent or object to processing, please email info@brandguide.com.
To ensure that a request has been made by you, we ask you to enclose a copy of your proof of identity with the request. To protect your privacy, please black out the following details on the copy before sending:
- Passport photo
- MRZ (Machine Readable Zone, the strip of numbers at the bottom of the document)
- ID number
- BSN (Burgerservicenummer / Citizen Service Number)
We will respond to your request as soon as possible, and no later than four weeks.
How do we secure personal data?
Your data is stored within the EU, in AWS data centres in Frankfurt (Germany) and Stockholm (Sweden).
Brandguide B.V. takes the protection of your data seriously and implements appropriate technical and organisational measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you believe your data is not properly secured or if there are indications of misuse, please contact us via our customer service (Support at Dashboard) or via info@brandguide.com.